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Government Vacancies Enquiry System
Job Number: 37791
Department: Various Government Bureaux and Departments 
Job Title: Clerical Assistant 
Salary: Master Pay Scale Point 1 ($12,120 per month) to Master Pay Scale Point 10 ($21,255 per month). [General Notes (e)] 
Entry Requirements: Candidates should have
(a) completed Secondary 4 with subjects studied including Mathematics, or equivalent;
(b) Chinese word processing speed of 20 words per minute and English word processing speed of 30 words per minute and application knowledge of common business software [Notes (1)]; and
(c) attained a level of proficiency in Chinese Language and English Language equivalent to Secondary 4 standard [Notes (2) - (4)]. 
Note: (1) Candidates who are selected to attend the skills test consisting of the Chinese and English word processing speed test and test on the application of common business software (including Microsoft Office Word 2010 and Excel 2010) will normally receive an invitation by February 2017. Those who are not invited for the skills test may assume their applications unsuccessful. Candidates are invited to visit Civil Service Bureau homepage (http://www.csb.gov.hk/english/grade/cs/2324.html) on the latest progress of the recruitment exercise.
(2) For the purpose of appointment to this post, a pass result or above in Chinese Language/English Language in the final examination of Secondary 4 or any one of the examinations of Secondary 5 or above is accepted administratively as meeting the Chinese/English language proficiency requirement at Secondary 4 level respectively. Results at a level higher than Secondary 4, including Level 2 or above in Chinese Language/English Language of the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examination (HKCEE); or Grade D or above in Chinese Language/English Language in IGCSE/GCSE/GCE O Level; or a full Project Yi Jin Certificate/Yi Jin Diploma/Foundation Diploma are also accepted for the existing purpose.
(3) Applicants holding examination results/qualifications at higher standard than those in (2) above, such as results in the Use of Chinese paper/Use of English paper in the Common Recruitment Examination and the Academic Module of International English Language Testing System (IELTS), and non-local qualifications will also be considered subject to their meeting the language proficiency requirements upon individual assessment.
(4) To expedite the assessment on candidates’ language proficiency, candidates should provide the results in Chinese Language and English Language obtained in local/non-local public examinations in Table(I) “Public Examination Results” under “Academic Attainment” of the Application Form [G.F. 340 (Rev. 3/2013)] and provide the results in Chinese Language and English Language obtained in the examinations of Secondary 4 or above in Table(II) “Education” under “Academic Attainment”, wherever applicable.
(5) As it takes time to assess the qualifications/language proficiency of individual candidate, an invitation to the skills test or recruitment interview does not imply that the candidate has met the entry requirements of the post.
(6) As invitations or notifications will be sent to candidates by e-mail, candidates should provide an accurate e-mail address in the Application Form [G.F. 340 (Rev. 3/2013)]. Candidates are responsible for checking their e-mails to ensure that invitation or notification will be duly received.
(7) For the purpose of heightening public awareness of the Basic Law (BL) and promoting a culture of learning of BL in the community, applicants for civil service jobs will be assessed on their BL knowledge. Candidates who are invited to attend the recruitment interview will be tested orally on their BL knowledge during recruitment interview. The BL test result will be taken into account only if two candidates are considered equal in all other aspects.
(8) Candidates who have also applied for the post of Assistant Clerical Officer (ACO) in response to the recruitment advertisement published on 5 August 2016 and who are qualified for the Skills Test will only be required to attend one Skills Test for the two posts (i.e. CA and ACO). The test results will be used to assess whether the candidates have met the requirement for attending the recruitment interview for the respective post. 
Duties: A Clerical Assistant is mainly deployed on general and basic clerical duties which may involve multi-tasks relating to one or a combination of the following functional areas -
(a) general office support;
(b) personnel;
(c) finance and accounts;
(d) customer service;
(e) licensing and registration;
(f) statistical duties;
(g) information technology support; and
(h) other departmental support.
A Clerical Assistant is subject to posting to any government offices in any district of Hong Kong; required to use information technology applications in the discharge of duties; and may be required to work irregular hours or shifts and wear uniform at work. 
Terms of Appointment: A new recruit will normally be appointed on civil service probationary terms for three years. Upon passage of probation bar, he/she may be considered for appointment on the prevailing permanent terms. [General Notes (d)] 
General Notes: (a) Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment.
(b) As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirement irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.
(c) Civil service vacancies are posts on the civil service establishment. Candidates selected for these vacancies will be appointed on civil service terms of appointment and conditions of service and will become civil servants on appointment.
(d) The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.
(e) The information on the maximum pay point is for reference only and may be subject to changes.
(f) Fringe benefits include paid leave, medical and dental benefits, and where appropriate, assistance in housing.
(g) Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend skills test and/or recruitment interview.
(h) It is Government policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements, he/she will be invited to attend the skills test/recruitment interview without being subject to further shortlisting.
(i) Holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. They should submit copies of their official transcripts and certificates by mail to the enquiry address.
(j) Towards the application deadline, our on-line system would likely be overloaded due to large volume of applications. To ensure timely completion of your on-line application, it is advisable to submit the application as early as possible. 
How to apply: All completed application forms must be submitted on or before the deadline for application through one of the following means: (a) through the on-line facilities on the Civil Service Bureau homepage at http://www.csb.gov.hk; (b) by post to the enquiry address (the postmark date on the envelope will be regarded as the date of submission of application). Please ensure that the delivery address on the envelop is correct and sufficient postage has been paid. Mail items without sufficient postage will not be accepted. An applicant will bear any consequences arising from not paying sufficient postage; or (c) by hand to the application collection box located at the Staff Entrance, 2/F, East Wing, Central Government Offices, 2 Tim Mei Avenue, Tamar, Hong Kong. The collection box is available from Monday to Friday (except public holidays) from 8:45 a.m. to 6:00 p.m. Application Form [G.F. 340 (Rev. 3/2013)] can be downloaded from the Civil Service Bureau homepage at http://www.csb.gov.hk and are obtainable from any Public Enquiry Service Centre of District Offices, Home Affairs Department or any Job Centre of the Employment Services Division, Labour Department. Please specify “Application for the post of Clerical Assistant” on the envelope. Late or incomplete applications, or applications not made in the prescribed form or submitted by fax or e-mail will not be accepted.

Copies of local qualification documents are not required at this stage of application. However, holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority are required to attach copies of their diplomas/certificates, transcripts of studies and official documents stating the mode of delivery (e.g. full time/part time, on campus/distance learning, etc.) of the study programmes. To facilitate assessment of qualifications, the above documents on the prior qualifications obtained should also be supplied as far as possible. Those who apply on-line should submit copies of these documents by post to the enquiry address on or before 8 September 2016 (the online application number should be quoted on the envelope and copies of documents). Do not send any originals of diplomas/certificates or other qualification documents at this stage of application. 
Enquiry Address: General Grades Office, Civil Service Bureau, 7/F, West Wing, Central Government Offices, 2 Tim Mei Avenue, Tamar, Hong Kong 
Enquiry Telephone: 3105 0421 or 3105 0463 
Closing Date(dd/mm/yyyy): 01/09/2016 23:59:00 
Newspaper(s) Advertised and Date(s): Ming Pao Daily News and The Standard (19 August 2016) 
Application via Internet: Online GF340 
Advertising Date 19/08/2016